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Parternship with Connectwise

  • Writer: Chris McCoy
    Chris McCoy
  • Jul 3
  • 2 min read

We are thrilled to announce our new partnership with ConnectWise, a leading platform to empower unparalleled efficiency, automation, and cybersecurity capabilities. This collaboration marks a moment in our commitment to being your trusted partner for every IT need, delivering comprehensive technology solutions and the best customer service.


At LTS, our mission has always been to simplify complexity and ensure your technology works logically for you. Our new partnership with ConnectWise amplifies this commitment by integrating their robust suite of tools into our operations. This means an even more seamless and proactive experience for our valued clients. 



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What Does This Partnership Mean for You?


Enhanced Proactive Monitoring and Management: allowing us to monitor your systems, networks, and applications in real-time, 24/7. This means we can identify and resolve potential issues before they impact your operations, minimizing downtime and maximizing productivity.


Streamlined Service Delivery: With ConnectWise's Professional Services Automation (PSA) platform, our service desk and ticketing systems are more integrated and efficient than ever. From issue logging and assignment to resolution and communication, every step is streamlined, leading to faster response times and improved service quality.


Fortified Cybersecurity Posture: In today's landscape, cybersecurity is paramount. ConnectWise's comprehensive cybersecurity management tools, including advanced threat detection and automated responses, allow us to bolster your defenses against evolving cyber threats, safeguarding your critical data and infrastructure.


Improved Communication and Transparency: The ConnectWise platform enhances our ability to communicate proactively with you regarding service updates, project progress, and any critical alerts. You'll have greater visibility into our operations and the health of your IT environment.


This partnership is a testament to our core values, which include Customer Centricity, Excellence, and Innovation. By leveraging ConnectWise's cutting-edge technology, we are actively pursuing innovation to provide you with the most effective and efficient solutions available. We believe in building strong relationships, and this enhanced operational capacity allows us to strengthen those partnerships further.


Logical Technology Solutions Group, powered by ConnectWise, is more ready than ever to be your ultimate IT partner, ensuring your technology not only keeps pace with your ambitions but actively drives them forward.

 
 
 

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