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Axoma AI: The Next Frontier for Small Business

Are you a business owner that's tired of juggling routine tasks that eat up your day? The next revolution in AI, known as agentic AI, is here to change that. Unlike traditional AI that just follows commands, agentic AI operates with a high degree of autonomy. It can make decisions, using your secured and poprietary data, that can reason through complex problems, and adapt to new situations—all with minimal human intervention. For small and medium-sized businesses (SMBs), this isn't just a futuristic concept; it's a game-changer. Agentic AI can serve as a powerful growth partner, helping you overcome resource constraints and boost productivity.

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How Agentic AI Works for Your Business

 

Think of agentic AI as an intelligent layer that sits on top of your existing systems, like your customer relationship management (CRM) platform, your Accounding platform, and obtains insights from your Micorosft communications (email, teams, etc). It actively uses your data to make informed decisions and take actions on your behalf.

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The core components of agentic AI allow it to:

  • Leverage your internal data and system, keeping it both secured and segmented to ensure the right data gets in the hands of only those who need it

  • Operate independently: Once trained, it can perform tasks without needing constant oversight.

  • Understand context: by brining siloed data together, It learns from your business environment, customer interactions, and market conditions.

  • Execute complex tasks: It can perform multiple tasks at once, from managing sales and marketing workflows to handling customer service inquiries.

This technology goes beyond simple automation. For example, while a standard chatbot can only provide basic answers, an agentic AI can personalize conversations and solve problems by analyzing a customer's entire history.​​​​​​​​​​​​

 

 

Real-World Examples for Small Businesses

 

Agentic AI can transform various aspects of your operations. Here are a few examples:

  • Demand Forecasting: analyzes historical sales data, market trends, and seasonal patterns to accurately predict future product demand. This helps distributors optimize inventory levels, reduce stockouts and excess inventory, and respond swiftly to market changes.

  • Inventory Optimization: monitor sales, supply chain status, and even external factors like weather to maintain optimal stock. They help distributors minimize dead stock, prevent stockouts, and improve warehouse productivity by automating order picking and fulfillment tasks

  • Customer Insights and Personalized Sales: identifies customer buying habits and predicts reorder timing, allowing sales teams to proactively engage customers. It enables cross-selling and upselling by recommending related products, personalizing communications, and reducing customer churn by detecting irregular purchasing patterns.

  • Streamlined Operations and Cost Reduction: automation handles routine tasks like order entry, picking, packing, and sorting, reducing manual labor and errors. Machine learning algorithms optimize warehouse layouts and energy usage, further lowering operating costs while increasing efficiency.

  • Marketing: automation agents track ad performance, predict the best times to post on social media, and even adjust budgets to optimize your promotional efforts.

  • Sales Representatives: qualify leads and schedule sales calls for your team by identifying and prioritizing the most interested prospects.

  • Customer Service: provide 24/7 support, answering common questions and resolving basic queries. If a customer has a complex issue, the agent can seamlessly hand the conversation off to a live team member.

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Getting Started 

 

Embracing agentic AI doesn't have to be complicated. Our team at LTS Group can help you get started with the right tools.

  1. Identify time-consuming tasks: Look for repetitive, routine tasks that you can delegate to an AI agent.

  2. Choose the right tools: leverage our more than 100 integrations with your existing systems such as ERP, CRM, e-Commerce, etc

  3. Start small with a pilot project: such as an AI chatbot to handle common customer questions on your website. This allows you to test the technology and see its benefits before a full-scale rollout.

  4. Train and customize your AI: Feed the AI your business data, like customer information and product details, to teach it how to represent your brand and assist your team.

  5. Monitor performance and scale: Use analytics to track your agent’s performance. As you see how it saves you time and improves customer satisfaction, you can gradually expand its responsibilities.

 

Partner with Us

 

At LTS Group, we believe agentic AI is more than just a tool—it's a partner for your business growth. It helps you make smarter decisions, frees up your time to focus on your customers, and scales with your needs without requiring a incremental investment. Here's the best part, there is no cost to get started with a trial, we do the set up for you, and the monthly cost is a fraction of hiring new staff to achieve similar results. Schedule a free consultation to learn how agentic AI can transform your business. 

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