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Stop Wrestling with Carriers: How LTS Group Streamlines Your Business ISP Experience

  • Chris McCoy
  • 1 day ago
  • 3 min read

Let’s be honest: nobody enjoys dealing with Internet Service Providers (ISPs).

For most businesses, securing reliable internet connectivity is a necessary evil. It usually involves hours spent researching availability, deciphering confusing contracts from major carriers like AT&T or Comcast, sitting on hold with faceless call centers, and often, overpaying for services that don't quite meet your needs. It doesn't have to be this way. At LTS Group, we take the hassle out of connectivity. By acting as your ISP broker and advocate, we don't just find you a connection—we save you significant money, valuable time, and endless aggravation.

Here is how partnering with LTS Group for your ISP needs transforms a painful process into a strategic advantage.


Saving You Money (Often Getting You More for Less)


The sticker price on an ISP's website is rarely the final or best price available. Major carriers often have unadvertised promotions, wholesale rates available only through master agents, or flexibility they won't offer to a direct customer.

Because LTS Group deals with carriers like Spectrum, Comcast Business, and AT&T daily and at high volume, we have leverage that a single business doesn't. We know:

  • The Real Market Rates: We know what businesses should be paying for fiber, coax, or dedicated circuits in your area.

  • How to Negotiate: We can pit multiple carriers against each other to secure the most competitive pricing for your contract.

  • Hidden Costs: We identify and eliminate unnecessary fees, redundant services, and confusing billing add-ons that carriers love to sneak in.

Often, we can upgrade a customer's bandwidth significantly while keeping their monthly bill flat—or even lowering it.


Saving You Time (Your Most Valuable Resource)


How many hours has your IT staff (or worse, your leadership team) spent on hold trying to resolve a billing error or schedule an installation?

When you work with LTS Group, you outsource that legwork to us.

  • Single Point of Contact: Instead of managing relationships with three different carriers for your various office locations, you just talk to us.

  • Vetted Options Across All Technologies: We do the research and present curated options. We might recommend fiber from AT&T for your headquarters, reliable coax from Spectrum or Comcast for satellite offices, and a 5G wireless backup solution from T-Mobile to ensure you never go offline.

  • Project Management: We oversee the installation process, ensuring the carrier shows up when they say they will and that your demarc point is ready for them.


Saving You Aggravation (The "One Throat to Choke")


The most frustrating part of ISP services isn't usually buying them; it's fixing them when they break. When your internet goes down, standard carrier support often involves automated menus and tiered support scripts. LTS Group acts as your shield against this aggravation. When there is an outage or a performance issue, you don't call the 1-800 number; you call us. We have direct escalation paths within the major carriers, allowing us to bypass Tier 1 support and get straight to the engineers who can actually fix the problem. We own the issue until it's resolved, letting you focus on running your business.


The LTS Group Difference


We are carrier-agnostic. We don’t work for AT&T, T-Mobile, Comcast, or Spectrum; we work for you. Our goal is to find the perfect fit for your budget, location, and bandwidth requirements, regardless of whose logo is on the truck. Ready to stop overpaying and start getting better service? Contact LTS Group today for a complimentary audit of your current ISP contracts.





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